In the midst of chaos created by catastrophic events such as hurricanes, earthquakes, and terrorism, financial institutions must be able to deliver critical services and provide the short-term support their customers and employees need. This can entail a high degree of flexibility – forgiving late payments, temporarily waiving fees, increasing limits on ATM withdrawals and credit cards and deferring loan payments, for example. Bankers also must anticipate increased demands for cash.
Prepare....