Last week saw the sixth CXPA Members Insight Exchange and I was so proud to see the way in which the event, and the CXPA itself has grown and matured over the years. The Confirmit team attended with a group of consultants, marketing and account team members to cheer on our CX consultants Sarah Simon at the podium and Stacey Nevel with a Show and Tell session. More importantly, of course, we were looking forward to engaging with the many other attendees, a large proportion of whom were....