All week, we at Verint and many of you have been celebrating National Customer Service Week. This week-long event spotlights how great customer service is the foundation of successful companies. We honor and thank the professionals on the frontlines who serve customers every day.
As we know, the world is changing quickly before our eyes. While much can be discussed about “The Age of the Customer” that we’re now in, we can all probably agree on this: Every successful organization maintains....