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Six ideas for creating amazing customer experiences: Always have a goal: “If you have no wish, how can it possibly come true?” – Seth Godin Make an emotional connection: "Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money." – Walt Disney Don’t take shortcuts:  “The10,000 hour rule is a definite key in success” – Malcolm Gladwell Stop wasting time: “Hours are like diamonds,....