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Recently I was catching up with a friend who works for a large retail department store. She was raving about the products the store carries and even admitted to spending too much of her paycheck there so I was shocked when she proceeded to tell me she hates her job. I thought about this – the love/hate relationship people often have with their job and how damaging it is for both the employee and the organization. My friend went on to say that the work environment has become extremely....