Continuous listening is the new buzz word in the employee research world. There is a lot of talk around complementing or even replacing existing annual or bi-annual employee survey programs with more frequent and agile initiatives, such as pulse checks, always-on and life-cycle surveys. This is good news.
What is less good is that the main focus is once again on tools and methods, not on discussing why it is important and why it exists.
Let’s pause. Globalization, technological....