Connecting With Restaurant Patrons Beyond Their Smartphones: An Omnichannel Approach

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Chances are that when something’s become a fad, jumping on board at that point is already too late – at least to be considered new and innovative. Don’t worry. Smartphones haven’t reached that point yet – especially as their use relates to restaurants and their loyalty programs. However as this channel’s popularity grows, it’s important to remember that on-screen interactions are only part of its power. Smartphones can also be used to drive unique....