In connection with SoundBite’s recent 2012 Annual Report and Proxy Mailing for our Annual Shareholders Meeting on May 22, I sat down to chat with Jim Milton, president and CEO. We covered many topics including Customer Experience Management (CEM) and SoundBite Insighttm, our cloud-based, Preference Management platform which are highlighted in this video.
The CEM market that SoundBite now participates in is a result of our continued transformation. SoundBite has evolved our offerings....