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The room is dark and the tension palpable. The front wall flickers with monitors and dozens of video feeds. On a central dashboard, sectors of a color-coded map change from green to amber. Then suddenly, one block turns bright red. A member of the operations team adjusts his headset and leans forward. He knows exactly what he needs to do next. No, this isn’t a top-secret situation room or mission control at NASA. It’s the operations center of the National Exhibition Centre....