Every year we invite clients to enter the Confirmit ACE awards so we can identify those who really deserve some special recognition. Those who have taken our product and ideas and really put it all to good use within their organizations. And at the risk of provoking a wave of sniggering from the back of the room, it’s not about what you’ve got, but how you use it.
Indeed.
This isn’t simply about who’s got the biggest, most awe-inspiring Voice of the Customer....