By Stephen Sparrow, Retail Marketing, SAP
Forrester Research recently released its top 10 tech trends for 2014 and beyond, summarized in a slide show on Forbes by Peter High, an advisor to CIOs.
While it’s an intriguing look at the future of technology, it could just as easily have been titled “Top Retail Trends for 2014.” That’s because many of the eventualities the market-research firm foresees for IT apply equally to the retail industry—as evidenced by recent comments from retail experts....