They’re plugged in and have plenty of choices. How do you reach them? Personalize.
If there is one thing that can be said about the state of marketing in the Millennial age, it’s that it has become more challenging than ever. At any given time, up to 20 percent of a company’s loyal customers may ditch their tried-and-true brand to benefit from appealing introductory offers and cheaper prices presented by a competitor. While this wasn’t the case with previous....