Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

The Loyalty Fraud Handbook

• Research & Report
• Comarch
• Apr 26, 2022

Hilton Debuts AI Planner to Simplify Travel Planning

• Daily News
• Hilton
• Mar 16, 2026

Customer Acquisition 101: How to Use Customer Analytics to Earn New Customers

• Research & Report
• Baesman
• Apr 22, 2022

Stop & Shop: Increasing Customer Engagement by Leveraging In-store Technology

• In-Depth Exclusive
• Stop & Shop
• Jul 10, 2024

Three Reasons Why Your Cybersecurity Solution Should Include Identity Protection

• Research & Report
• Mar 22, 2022

Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology

• In-Depth Exclusive
• Jul 01, 2024

The Zero-Party Data Playbook 2022

• Research & Report
• Mar 02, 2022

IRIS Participation Brand Index

• Research & Report
• Mar 01, 2022

Emotionally Invested Customers Crave More from Consumer Packaged Goods Brands

• Research & Report
• Phaedon
• Jan 05, 2022

The Road to AI-Driven Tribal Segmentation

• Research & Report
• Comarch
• Dec 08, 2021

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