Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Data, Segmentation & Analysis: Driving Engagement and Customer Strategy

• Multimedia
• VeraCentra: Heidi Shurtz, Allergan; Sarah Mendez, Mister Carwash & David Sims, GNC
• Nov 08, 2011

Loyalty360Reads: GoTo Foods Ready to Drive Significant Growth in 2025, Southwest Airlines Implements New Initiatives, and McDonald’s Creates Restaurant Experience Team

• Daily News
• McDonald's Corporation
• Mar 21, 2025

Target Unveils Plans to Drive Over $15 Billion in Sales Growth by 2030

• Daily News
• Target
• Mar 17, 2025

Cinemark Executive Discusses the Importance of Customer Experience

• In-Depth Exclusive
• Loyalty360
• Dec 11, 2018

Revisiting the New Consumer: Achieving Customer Engagement and Business Objectives in the Post-Recession Economy

• Multimedia
• Mintel, The Mallett Group, and Bank of America
• May 17, 2011

Using Social Technologies to Reward Brand Loyalty

• Multimedia
• Tasti D-Lite
• May 17, 2011

GE Healthcare Discusses Customer Experience and Loyalty Technology

• In-Depth Exclusive
• Dec 03, 2018

B2B Focused Session - Customer Relationships: The Road to Becoming a Trusted Partner

• Multimedia
• The Geehan Group and Tom Webster, iTrade Networks
• May 17, 2011

Harness the Power of Your Customers' Social Networks with Social Referral Marketing

• Multimedia
• RewardStream; Bill Hanifin, Hanifin Loyalty; Jackie Reid, Kiwi Collection
• May 17, 2011

Overstock Improves Customer Experience Through Employee Engagement

• In-Depth Exclusive
• Nov 26, 2018

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