Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

How to Turn Social Feedback & Communities into Customers and Increased Spend

• Multimedia
• Gold Mobile, Dwayne Fry, The Experience Institute/The Republik & Paul Sansone Jr., Sansone Jr's 66 Auto Mall
• Nov 13, 2013

Bravo Brio Restaurant Group Re-calibrates to Reward Guest Frequency

• Research & Report
• Dec 04, 2014

Customer Service in a Changing World

• Multimedia
• Verint
• Nov 13, 2013

Moving Past Punch Cards

• Multimedia
• vPromos & J.R. Smock, Kwik Kar
• Nov 13, 2013

Hospitality Industry Leader Uses Big Data to Reveal Travel Events with Competing Hotel Chains

• Research & Report
• Dec 01, 2014

Brands Should Focus on Their Most Loyal Customers

• Multimedia
• Aug 27, 2013

What’s Old is New with Customer Loyalty at Fairytale Brownies

• Multimedia
• Aug 15, 2013

Global Hospitality Company Leads With Award-Winning CEM Program

• Research & Report
• Oct 20, 2014

How Brands Define and Measure Emotional Loyalty

• In-Depth Exclusive
• Telus
• Apr 15, 2021

Q&A with Imani Samuels, AARP

• In-Depth Exclusive
• Loyalty360
• Apr 14, 2021

Displaying results 181-190 (of 1541)

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