Press Releases

In 2017, using video to inform and inspire is a no-brainer. 4X as many customers would rather watch a video about a product than read about it. (Source: Animoto, 2015). The Draw Shop’s brand of Whiteboard Video takes things a step...Read More

Often, the difference between engaging a customer and losing them is in the details. A personal touch is the key to taking a customer experience to the next level, and these finer points are the focus of Bond Inc., a company that specializes...Read More

Customer loyalty is a uniquely nebulous topic. Nearly everyone is able to recognize the concept when they see it, yet breaking it down to its defining elements can often prove to be a challenge, even for those within the space. Loyalty360...Read More

Six new companies begin or renew their partnership with Loyalty360 Loyalty360, the association for customer loyalty, is pleased to announce members over the months of July and August that have either newly joined or renewed an existing...Read More

Cincinnati, Ohio, August 10, 2017 – Loyalty360 present the inaugural Customer Expo which will be held November 6-8 in Nashville, Tennessee at the Sheraton Music City. This inaugural conference will focus on all aspects of the customer...Read More

Six new companies join Loyalty360, while another six renew their membership Loyalty360, the association for customer loyalty, is pleased to announce several members over the months of May and June that have either newly joined or renewed an...Read More

Gathering large quantities of data is no longer the feat that companies strive for. Instead, these brands are on the lookout for ways to improve the quality of their data, eager to surface data points that can easily be acted upon to improve...Read More

The rise and subsequent fall of mass marketing strategies has been a constant theme over recent years; as the marketing net grows, engagement shrinks, and consumers have grown tired of one-size-fits-all promotions. The phrase “work...Read More

The Loyalty360 Customer Loyalty Awards were handed out last night during the tenth annual Loyalty Expo. Some of the top brands in loyalty marketing, customer experience, and customer engagement were recognized in seven categories...Read More

With the dawn of advanced technologies in the CX and customer loyalty space, loyalty programs are more equipped than ever before to collect and analyze customer identification data. Why, then, do so many brands fail to tailor experiences...Read More