Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

Participant Perspectives; The Importance of Seamlessly Connected Retail Customer Experiences

Sonya Shen , KNow Research | August 20 2019

We at KNow Research are constantly curious about the changing needs and preferences of retail customers. To keep our finger on the pulse or “In the KNow” on retail .

Reviving the Intercept Interview

Katrina Noelle , KNow Research | April 18 2019

How do you get authentic, rich feedback from customers quickly? Interview them where they are. Qualitative Intercept Interviews (QIIs) deliver in the moment authenticity and ensure the.