Brand Loyalty Not a Challenge, But Still Very Important to Chicago Bears
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A pro sports franchise’s season ticket holders are usually the most avid followers of the team. The Chicago Bears recognize this and have designed a program for their season ticket holders that allow those fans to experience the team in a whole new way, both on and off the field.   Lee Twarling, Senior Director of Ticket Sales and Service for the Chicago Bears, recently spoke to Loyalty360 about how the team creates fan experiences for game day and beyond.    What....