Wyndham Hotels and Resorts has announced a program called the #EverydayHeroes, which offers all essential workers instant complimentary Gold membership upgrades of the company’s Wyndham Rewards loyalty program.
Workers eligible for this program include, but are not limited to, truck drivers, delivery drivers, warehouse workers, construction workers, sanitation workers, grocery associates, and healthcare workers. To receive the upgrade, individuals simply need to visit the dedicated landing page, sign up, and describe their job as an essential worker. The upgrade is available for new and existing Wyndham rewards members.
The Gold membership offers benefits such as member-only discounts and services lines, preferred rooms, accelerated points earning, and late checkout. To upgrade a membership, the request must be requested by September 30, 2020. The upgrade is valid through December 31, 2021, and applies to all 20 Wyndham brands, like Days Inn and Super 8.
"We're humbled to honor such a deserving group of individuals: everyday people who have been performing herculean tasks in the face of danger," said Geoff Ballotti, president and CEO of Wyndham Hotels & Resorts, in a press release. "This is one small way we can help make their next trip—whether it be to visit loved ones, friends, or simply to get away—as special as it deserves to be. They've earned it."
Wyndham Hotels has also made sure to keep all workers and customers feel safe and comfortable with their membership statuses as well as with their services. All new or existing direct bookings for stays in all of their hotels through June 30, 2020 have had their cancellation or change penalties waived if the request is received at least 24 hours before arrival. The expiration of Wyndham Rewards points has also been paused until September 30, 2020 and Reward Member statuses for all members until the end of 2021. Not only this, but the company is doing all they can to make the travel as healthy and safe as possible for guests and employees.
On Wyndham Hotels and Resorts’ website, they also said, “Additionally, due to the current situation with Coronavirus, our hotels are implementing new processes to protect the safety of our guests and team members. This may result in a reduction in certain services and amenities that are normally available at our hotels. Those traveling to hotels located in areas that are allowing only “essential travelers,” are required to comply with all guidelines and restrictions and may be required to provide identification establishing that they are “essential travelers.””