PDI, a global provider of ERP, fuel pricing, supply chain logistics, and loyalty solutions for the convenience retail and petroleum wholesale industries, has released its 2020 Road to Rewards Report: Navigating Loyalty in a Pandemic. The 5th annual report looks at COVID-19's impact on loyalty programs and examines the considerable shift in U.S. consumer preferences since last year’s report. It also highlights what consumers found valuable in their rewards programs and suggests ways businesses can pivot their loyalty programs to....

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