The Nojoom Loyalty Program is one of the leading customer engagement experiences that Ooredoo Kuwait has to offer. Recently recognized as the Best Loyalty Program by Customer 360 for its commitment to customer satisfaction, Nojoom lets members collect points for using Ooredoo’s extensive array of quality telecommunications services.
Nojoom is also known as Kuwait’s single biggest telecom rewards program, and it gives members the opportunity to earn rewards from its extensive network of partners – a network that is just about to get even bigger.
To further enhance the program’s value and flexibility, Ooredoo will now add Eureka Electronics and EDAM Group to Nojoom’s growing list of partners. Nojoom members that shop through eMall, one of Kuwait’s leading electronic retailers and restaurants & entertainment centers, will be able to exchange their points for Eureka Electronics & EDAM Group vouchers in eMall.
“We are excited to bring our customers the many exciting benefits resulting from our partnership with Eureka Electronics, one of Kuwait and the Middle East’s leading electronics retailers, and EDAM Group’s restaurants and entertainment centers,” said Mijbil Alayoub, Director of Corporate Communications at Ooredoo Kuwait. “Through this joint effort under our Nojoom program, members will be rewarded with eMall’s many benefits including best market value on brands, convenience, collection of products under one roof and family-friendly establishment in an easily accessible location.”
Designed as a customer experience for the “smart shopper,” eMall has also been called a department store that offers a “first of its kind shopping” experience.
Furthermore, the opportunity for Eureka Electronics to better service its customers through both eMall’s innovative customer experience and Nojoom’s powerful reach has been a tremendous boon for the brand.
"Our partnership with Ooredoo stems from our strong belief that the smart shopping option is inevitable in light of the evolution of the market and the breadth of choices,” said Ahmad Al Qenaie, Eureka CEO. “And Eureka took it upon themselves to be at the ambition level of smart shopper and its aspirations where the customer in Kuwait - one of the smartest customers in the region - and afford him the best choice.”
EDAM Group is also excited for this new partnership, and for what it will mean to its customers.
"We cannot offer Ooredoo clients less than the best, and eClub Restaurant at (eMall) is the first Contemporary Technological & Social Restaurant in the Middle East,” said Ashraf Hallal, General Manger of EDAM Group. “It has given a new dimension of dining and entertainment at the international level, which is befitting to Ooredoo’s customers."