Mastercard recently expanded its Mastercard Travel & Lifestyle Services platform to respond to the post-pandemic growing travel trends. The brand has developed new partnerships that focus on seamless travel experiences including WhatsApp servicing, Covid alerts and perks like lounge access for delayed flights.

Mastercard Travel & Lifestyle Services is a travel planning and booking gateway, granting World and World Elite cardholders access to exclusive guarantees, amenities and upgrades, 24/7 concierge and premium offers and entertainment from top travel brands. The new Inspiration Module offers members access to exclusive city guides by local experts and member favorites. The program now offers WhatsApp servicing where members can message Lifestyle Managers about travel and concierge requests from their phone.

Cardholders can also enjoy free nights and preferential treatment with perks like Lowest Hotel Rate Guarantee and Mastercard Hotel Stay Guarantee.

Mastercard has added a number of new partnerships to offer additional member benefits such as airport lounge access, complimentary global roaming data packs through Flexiroam, real-time Covid notifications, a digital insurance platform and cash rewards.

“Many of us eagerly await the chance to satisfy our love for travel, but it can be stressful to plan a trip with so many uncertainties about what traveling will look like,” said Mastercard’s Stephanie Meltzer-Paul, executive vice president, Global Loyalty. “At Mastercard, we’re here to support every step of the journey — from planning to booking to transportation to experiences in destination — so travelers can focus on what really matters. After two years of disruptions, we know that time with our loved ones is truly priceless.”

In addition to servicing cardholders directly, Mastercard is helping governments, businesses, and brands understand shifting consumer trends and preferences, in order to design and test programs and incentives.

More from Loyalty360 featuring Mastercard:

Recent Content