Loyalty360 Reads: Peter Piper Pizza Leverages AI Voice to Enhance the Customer Experience, Bilt Heightens Customer Experience for Travelers, and Blue Buffalo Introduces Wilderness Line

Peter Piper Pizza Enhances the Customer Experience With Phone Ordering and SoundHound AI Voice Technology Peter Piper Pizza has partnered with SoundHound AI, a conversational voice technology leader, to improve its phone ordering system. The collaboration introduces a voice AI agent that enables customers to place pickup orders using natural speech, eliminating the need to navigate complicated phone menus. Trained on Peter Piper’s full menu, from handcrafted pizzas to family meal deals, the system streamlines the ordering process....