Programs   Southwest Makes Changes to Rapid Rewards Program The carrier has altered its rewards program, and some changes will appeal to its loyal customers, while others will not. “Members will be happy to learn that their hard-earned points will no longer expire. Previously, Southwest Rapid Rewards points expired after 24 months of inactivity. However, the low-cost carrier is increasing requirements for its Companion Pass, which allows members to bring a guest with them on paid and award flights for only the cost of taxes....

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