Customer Experience
Domino’s Takes Cue from Uber with GPS Tracking of Pizza
Domino’s is testing a pilot program that enables customers to track the location of their orders using GPS, just like you can see an Uber or Lyft driver approaching. Domino’s has other CX innovations on the horizon, too: “As third-party delivery growth soars, tech-centric Domino’s has moved swiftly to add more innovative solutions for pizza delivery. In late March, the company said it would be adding in-car pizza-ordering....