Please enter your username or the email address associated with the account so we can help you reset your password.
Five Reasons Why Customer Service Matters Even More In Difficult Times
Forbes.com writer Astrid Pocklington writes that as the Covid-19 pandemic persists, vital measures to reduce social contact stay in force, which means that many businesses remain closed or restricted in how they can provide goods and services. Given the economic downturn, the need to contain costs is inevitable.
However, cutting corners at the expense of good customer service is false economy. In times of crisis, it is more important than ever for brands to affirm....
This article is Loyalty360 Subscriber-only content; please log in to read. Not a subscriber? Don't worry, it's easy to sign up! Click below to read this article and access other complimentary Loyalty360 content.
This content can be viewed with a complimentary Loyalty360 subscription. For access to even more content and association benefits, view Loyalty360 membership levels here
Thank you for signing up, please check your email for more information.