Customer Experience
Amazon Is Even More Top-of-Mind than You May Think
According to a study by Feedvisor, 74 percent of consumers head to Amazon when they’re ready to buy a product. “Consumer loyalty to Amazon is at an ‘all-time high,’ with 48 percent of people visiting Amazon at least a few times a week, and 89 percent of people visiting Amazon at least once a month. Unfortunately for its rivals, ‘Amazon has deeply integrated itself into consumers’ daily lives,’ the group said.&rdquo....