Programs
 
Kohl’s Changes Rewards Program
Kohl’s has announced a few enhancements to its loyalty program: “Members who use a Kohl’s Charge will receive 5 percent Kohl’s Rewards every day on purchases instead of the 10 percent they currently offer.”
 
Customer Experience
 
JPMorgan Scraps New App Service for Young People
The bank is shutting down its special service. “The nation’s largest bank began informing clients Thursday that it is shutting down Finn, the no-fee banking brand designed to meet the financial needs of younger consumers, and transferring their funds to new Chase checking and savings accounts.”
 
US Airlines Bump Travelers as Boeing 737 Max Planes Grounded
It hasn’t been the best time for flyers. “After boasting record low bumping rates, US airlines in the first three months of this year denied boarding to travelers at the highest rate since 2017, according to Department of Transportation data released Wednesday.”
 
Nike Introduces Plus-Size Mannequins to London Store
Nike has debuted new mannequins as part of a greater effort in representation. “This new initiative reflects Nike’s ongoing commitment to presenting a diverse range of body types that shop the brand; it follows the release of a full women’s plus-size range in 2017 that offers sizes 1X to 3X.”
 
Data
 
Robocalls Can Now Get Blocked by Your Carrier by Default
The FCC has unanimously voted to allow carriers to block robocalls. However, “the new rule does not require carriers to turn on robocall blocking by default, and it doesn’t mandate that any such services have to be free. Chairman Pai’s official statement on the vote does not say anything about the services being free, but Commissioner Starks issued a statement today saying he does expect these services to be free.” Free roboblocking could become a selling point, though.
 

Recent Content