Royal Caribbean Makes Customer Loyalty Program Changes With Royal Caribbean restarting cruise ships again, comes many changes, including to their customer loyalty program. The Crown and Anchor Society program has undergone a number of changes, some temporary and some permanent. Nancy Ramos, Royal Caribbean International's Director of Onboard Branding, Communications & Loyalty, spoke to travel agents in a webinar on Wednesday to go over the changes made, and outline which will revert back later. Guests sailing on early cruises....

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