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Justin Patton, executive coach and leadership expert, will keynote the upcoming Loyalty Expo in Charlotte.
Patton has two different sessions during the event. The first is on "Your Roadmap to Trust: What the Best Leaders Do Differently" at 5:00 p.m. on Monday, October 25. The second, will kick off day two of Loyalty Expo, titled "It Starts With You! 4 Breakthrough Steps to Playing Bigger in Leadership, Business, and Life."
In his first presentation, Patton will discuss how trust impacts that bottom line of every business. It’s the reason why trust is your biggest competitive advantage. It impacts loyalty, engagement, and candor. Trust is ultimately impacting what doors open or close for you. The best leaders communicate to build trust, not compliance. This interactive program shows you how to build trust in yourself, guides you through the four factors of building trust with others, shares what erodes trust, and discusses how to repair trust once it’s broken.
Key takeaways from this presentation include:
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