FleetMatics Recognized as Leader in Customer Satisfaction with Net Promoter Scores (NPS) Scores Simi

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ARLINGTON HEIGHTS, Ill., Jan 04, 2012—FleetMatics, a leading global provider of fleet management solutions for commercial vehicles, announced today that the company received what is believed to be outstanding customer satisfaction ratings. The accomplishment was received through a recent customer satisfaction survey that utilized the calculations of the Net Promoter Score (NPS)(R). It is believed that the NPS model is a useful and practical method for measuring customer loyalty. In a recent customer satisfaction study, FleetMatics....

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