It’s finally here: Customer Expo 2017 begins Monday and the top minds in the customer loyalty industry are descending on Nashville, Tennessee for three days of sessions, networking, and recognition of brands that are going above and beyond to connect with their customers.
Customer Expo will offer the exclusive brand insights that Loyalty360 conferences have come to be known for, with a focus on topics surrounding customer centricity and creating a customer experience that builds a solid foundation for future loyalty. Through a robust slate of best-in-class brand speakers and interactive discussions, actionable case studies, and proven world class technology suppliers, attendees will learn about the latest theories, best practices, relevant case studies, emerging trends, and strategies that drive measurable behavioral change and quantifiable results.
“With this conference, our goal is to focus on all aspects of the customer,” said Loyalty360 CEO and CMO Mark Johnson. “It is a challenging and disruptive time for marketers and the gap between the brands that understand customer engagement and those that don’t continue to grow. We have the pleasure of speaking with marketers at all levels of this sophistication, and our aim is to highlight and share the strategies needed to gain an advantage in the space.”
Speakers at the first-ever Customer Expo include representatives from brands like Finish Line, Sony, Caesars Entertainment, Thermo Fisher Scientific, CenturyLink, and Pearle Vision. These brands are coming to Nashville with exclusive insight into how their companies are building authentic loyalty in their respective industries.
What’s more, the first annual Customer Awards will recognize brands that are going above and beyond to place a focus on the complete customer journey. Winners in each of the seven categories—Awareness & Acquisition, Customer Experience & Engagement, Loyalty & Advocacy, Customer Insights, Operational Excellence, Organizational Commitment, and the overall 360-Degree Award—will be announced at a ceremony during the event.
Your competitors will be there – don’t miss your chance to attend! Registration is still open at

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