An Exclusive Holiday Shopping Retreat for Cardmembers at The Mall at Short Hills

WILMINGTON, Del., Nov. 24, 2010—Beginning November 26th, the traditional start of the holiday shopping season, Chase Card Services, a division of JPMorgan Chase & Co. (NYSE:  JPM), and Continental Airlines (NYSE:  UAL)  will open the “Continental VIP Lounge from Chase, an exclusive retreat for Continental Chase Cardmembers.” This unique hospitality lounge can only be found at New Jersey‘s premier shopping destination, The Mall at Short Hills. The VIP Lounge will operate daily during mall hours through December 24th and will be open to current Continental Chase Cardmembers and United Mileage Plus Cardmembers.


“The VIP Lounge is a quiet space away from the shopping crowds which brings to life our commitment to deliver an exclusive experience to our cardmembers. It is one way of thanking our cardmembers for their loyalty,” said David Gold, senior vice president, Chase Card Services.

The Continental Airlines Credit Cards, which include Presidential Plus and OnePass Plus, offer cardmembers access to a suite of unique travel benefits,  premium customer service and more ways to earn and redeem Continental OnePass miles. The VIP Lounge, with its array of hospitality features,  extends the “exclusive” proposition to assist cardmembers through the frenetic holiday shopping experience:

  • Free Bag Check: Consistent with one of the core benefits of the Presidential Plus and OnePass Plus credit cards, which allow cardmembers to check bags for free on Continental flights, the VIP Lounge lets cardmembers check shopping bags at no charge.  Guests can drop off their bags to lighten their loads then continue shopping.
  • Complimentary Gift Wrapping Services:  Cardmembers can have their gifts wrapped in the VIP Lounge by professional gift wrappers.
  • Hospitality and Amenities: For cardmembers who prefer to kick their feet up and let others do the shopping, the VIP Lounge offers comfortable massage chairs, free WiFi and HDTVs that will broadcast sports games and other popular programming.  Guests can also enjoy a caffeine pick-me-up, relaxing hot herbal tea or holiday-themed refreshments and access a mobile phone charger at the VIP Lounge’s convenient charging station.
  • Exclusive Events: As a treat to cardmembers, the VIP Lounge will host several special events, including a meet-and-greet with a celebrity chef on November 26th,  Kick-Off Day. At that event, cardmembers will be treated to a catered gourmet spread and can receive foot rubs and hand massages, courtesy of a local spa. In December the VIP Lounge will feature several unique travel-related events and services, including an international wine tasting event and access to a luxury travel specialist, who will keep “office hours” on key dates, providing expert one-on-one advice for guests looking to plan their perfect trip.
  • And a travel lover’s dream come true: Every visitor to the VIP Lounge will have the opportunity to enter to win a seven-day trip for two including airfare and hotel to any Continental Airlines destination of his or her choosing. Winners will stay at a property of the Luxury Hotel and Resorts Collection, which includes some of the world’s finest hotels.

“The VIP Lounge and corresponding program elements are just one way that we are working in partnership with Chase to make the Continental Airlines credit cards more relevant and valuable for our customers. We also hope that customers see the benefit of using our cards for their holiday purchases, earning them additional miles.” said Mark Sullivan, Director, Loyalty Marketing, Continental Airlines.

For more information about the Continental OnePass Plus and Presidential Plus cards from Chase, or to apply for a new card, please visit or call 888-359-7758.

About JPMorgan Chase & Co.

JPMorgan Chase & Co. (NYSE:  JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average,  JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

About Continental Airlines

Continental Airlines is a wholly owned subsidiary of United Continental Holdings, Inc. (NYSE:  UAL). Continental, together with Continental Express and Continental Connection, has more than 2,400 daily departures throughout the Americas, Europe and Asia, serving 142 domestic and 131 international destinations. Continental is a member of Star Alliance, which overall offers 21,000 daily flights to 1,160 airports in 181 countries. Continental has hubs serving Cleveland, Guam, Houston and New York/Newark Liberty, and together with its regional partners, carries approximately 63 million passengers per year.  

United Continental Holdings, Inc. became the holding company for both United and Continental upon close of the merger transaction. The two airlines will operate separately as they begin to integrate key customer services, marketing activities and airport processes. For more company information, go to and follow on Twitter and Facebook.


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