Best Buy CEO Hubert Joly is committed to providing a superior multichannel customer experience.
While Joly conceded that “much of the work in investments around building a superior multichannel customer experience is still ahead of us,” during the company’s Aug. 25 second-quarter earnings conference call, current results indicate a high degree of success and promise.
“The results we’re reporting today are strong with both significant top line and bottom line growth in the domestic business,” Joly said....