Airtel is currently the largest cellular service provider in India. It has also become the fastest growing network in Ghana by offering a customer experience that delivers a wide range of fast and convenient fixed and mobile communications solutions. Perfect for individuals, families and businesses all across the country, Airtel currently engages over 230 million subscribers.
The quality of service and the overall value it brings to customers cannot be denied. But Airtel understands that without the loyal support its customers, none of it would have ever been possible. Therefore, during the recent Roverman Show, Airtel Ghana showcased its new loyal program, which is designed to directly demonstrate its profound appreciation for customers.
Unveiled with the name “Airtel Rewardz,” the new loyalty program will give Airtel members points for making calls, sending SMS or for simply using data.
“Airtel Rewardz is a thank you to our customers, pure and simple,” said Rosy Fynn, Marketing Director of Airtel Ghana. “It is a one-of-a-kind loyalty program never seen in Ghana’s telecom industry that demonstrates our appreciation to customers for every amount spent on the network. By simply using your Airtel line you accumulate points; every 10 pesewas spent earns the customer one point. These accumulated points can be exchanged for items from the Loyalty catalogue in the form of voice, data or SMS products as well as products and services from our benefit partners.”
Airtel Rewardz will let members redeem numerous rewards and benefits including internet bundles, spa treatments, shopping certificates and even free airtime, which is one of the most coveted and relevant rewards for many people across Africa.
Other rewards will also include free dining experiences, entertainment excursions and more.
Even though Airtel Rewardz is based on a three-tiered system designed to reward members for how much they spend overall, there will also be many additional tangible and intangible items available to members regardless of spend.
As a growing leader in the mobile and digital space, the brand sees Airtel Rewardz as an extension of its dedication to customer loyalty.