DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Verint Ups the Ante on Employee and Customer Engagement with Tango Networks

Verint’s new partnership with Tango Networks is sure to have an impact on employee engagement and, in turn, customer engagement and customer...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Best Practices for Implementing a Closed-Loop CX Program

Implementing a closed-loop customer experience (CX) program in your organization can have a profound effect on Net Promoter Score® (NPS) and...

Article & Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Create Future Journey Maps for Real Value—Rather Than Just Upgrading Touchpoints

Just upgrading a touchpoint is so 2016. Comparing current and desired experiences is a good foundation for a CX plan.Much has been written about...

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

How Effectively Are You Delivering Value to Customers?

Presented on October 6 at 1PM ET.  Topics: Customer Experience, Loyalty/Reward Programs A key indicator of customer loyalty is the...

Verint

Verint (NASDAQ: VRNT) is a global leader in Actionable Intelligence solutions and value-added services. Our solutions capture and analyze complex, underused information sources, such as voice, video and unstructured text. They allow our customers to make “big data” actionable so that they can  make more informed and effective...

Our Members

Dave Capuano ,
VP Digital Marketing

Jenni Palocsik ,
Director, Retail Financial Services

koren stucki ,
consultant

Nancy Porte ,
VP, Customer Experience

Contact

Mary Zellers
Director of Marketing
678-243-4812
[email protected]

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