Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

CMO Challenge: The Challenge of Data, Analytics and Creating Insight

Data is the engine that drives the level of marketing sophistication now needed to engage customers in a highly competitive and rapidly evolving...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

3 Ways to Ignite the Spark of Emotional Engagement in Your Customers

Do you want your customers to feel emotionally engaged with your brand? Of course you do. Neuroscientists have proven, through fMRI brain-imaging...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | Signal

Signal understands that the issue in data analysis is not quantity; brands are bombarded with information from numerous channels on a constant...


Signal is a global leader in real-time, people-based marketing. We provide a single platform that helps marketers provide today’s consumers with unified, relevant experiences across channels and devices to drive increased engagement, loyalty and conversions.  Our platform allows brands to:    --Stream customer engagement...