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DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Engaging Customers with Authentic Connection: Loyalty360 Supplier Partners Perspectives on Building Emotional Loyalty

In its 2023 Customer Loyalty Trends and Perspectives report, Loyalty360 found that, while consumers are looking for more value from loyalty...

Best Practices for Revamping a Loyalty Program – Part II
Best Practices for Revamping a Loyalty Program – Part I
Personalization Becomes Standard in Customer Loyalty Efforts

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

How Your Mobile Strategy Can Drive Offline Revenue

A chain of more than 135 specialty retail stores, our client wanted to add a mobile component to their offer strategy that would support online to...

Get in the Game: Use Sporting Events to Drive Your Opt-In & Segmentation Strategy
3.3 Billion Reasons to Use SMS Reminders in Your Loyalty Program
Meineke Drives Engagement with Data Under the Hood

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Spotlight: Client Loyalty Programs

Want to know what makes a Loyalty Program unique? Our clients have lots of answers to that question. Check out some program highlights below! ...

Loyalty Fraud: Q&A with Marianne Bunn, Product Owner and Business Analyst at Clutch
Top 10 Strategic Customer Segments
Gift Card Integration: Delivering Big Revenues for Retailers

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Square Peg, Round Hole: Why B2B CRM is Failing B2C Marketers

Ask a sales or marketing manager to name the one tool they’re unable to live without and they will almost unanimously tell you a quality...

Past Issues

What Most Retailers Still Get Wrong About Mobile Marketing
Successful Customer Loyalty Efforts Rely on Up-to-Date Capabilities Says Clutch COO
Clutch CEO on the State of Loyalty Marketing

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Thought Leadership Series: Clutch

Welcome to another episode of Loyalty360’s Thought Leadership in Loyalty series. Today we are here with Clutch, maximizes the lifetime value...

[Podcast] Loyalty360 Webinar Series: Mind the Intelligence Gap: Get on Track to Earning Customer Loyalty
[Loyalty Expo 2015] How Consumer Management Supercharges Harley-Davidson’s Success
[Expo Video] The Importance of Engaging Your Most Loyal Customers

Press Releases

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Tailor Your Customer Journey for Better CX, with Clutch

With the dawn of advanced technologies in the CX and customer loyalty space, loyalty programs are more equipped than ever before to collect and...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Clutch

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Loyalty360 Analyst Report | Clutch

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | Clutch

Company Type: Loyalty Technology with Supporting ServicesCore Offering(s): Customer Loyalty Platform, Customer Engagement and Experience Platform...

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Elevating the Role of Gift Cards to Build Customer Engagement & Loyalty

Gift cards are a tried-and-true offering for brands. They can play a powerful part in marketing efforts as a unique currency with the ability to...

The Misalignment of Loyalty
Mind the Intelligence Gap: Get on Track to Earning Customer Loyalty
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Clutch

With customer expectations at an all time high, brands must deliver personalized marketing content on all channels, at all times. But with unprecedented amounts of data to manage and multiple systems in play, meeting these expectations can be difficult or even impossible for many businesses.Clutch solves these challenges for over 500 brands...

Our Members

Contact

Kate Atty
VP of Marketing
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kate.atty@clutch.com