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Kienan McLellan

Director, AI Solutions
Bond Brand Loyalty

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Supplier Perspectives: AI and the Future of Customer Loyalty

  • November 19 2025
  • Resource: Loyalty360 Supplier Member Insights

Agentic AI systems and conversational shopping assistants, like ChatGPT, Gemini, and emerging retail-focused agents, are reshaping how consumers discover, evaluate, and purchase products. What once happened across multiple branded touchpoints is...Read More

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