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Ashley Martinez

Director of Sales and Marketing
Switchfly

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Supplier Perspectives | Engaging the Next Generation: How Younger Consumers Are Redefining Loyalty Expectations

  • December 10 2025
  • Resource: Loyalty360 Supplier Member Insights

Customer loyalty is undergoing a generational transformation. Younger consumers (especially Gen Z) approach loyalty programs with sharper expectations, heightened financial awareness, and a greater demand for authenticity and immediacy. They are...Read More