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Richard Wolfman

Director of Loyalty
AMEX

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“But Why Do You Need That Information?"

  • December 21 2015
  • Resource: Supplier-Contributed Blogs

I was in a cosmetics retail store recently when I heard the cashier (let’s call her Cathy) ask a customer (let’s call her Jane) for her information while Jane was preparing to pay. Now, full disclosure, I actually knew who...Read More