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Found in shopping centers across the U.S., Finish Line specializes in the sale of athletic shoes along with related apparel and accessories. The company also partners with Macy’s, operating Finish Line-branded athletic shoe departments in...Read More

Marc Rashba, vice president, Sony Pictures Entertainment, spoke with Loyalty360 about how his company operates and views the current customer loyalty/customer experience landscape, including six critical pieces that help brands achieve internal...Read More

Joleen Buettner, senior partner retail professional services, business consulting at NCR Corp., is also co-lead for the company’s loyalty practice. NCR Corp. is a global leader in consumer transaction technologies. Gartner named NCR the No...Read More

The Portland Timbers of Major League Soccer (MLS) have a storied history. The team’s roots can be traced back to the original Portland Timbers franchise which played in the old North American Soccer League from 1975 to 1982. The current...Read More

Regions Bank is a division of Regions Financial Corporation, a Fortune 500 company based in Birmingham, Alabama. It operates in 15 states and is the largest deposit holder in the state of Alabama. Loyalty360 caught up with Regions’ Customer...Read More

TD Bank recently introduced a biometric voice recognition system that authenticates customers as they speak. The technology has been a hit with customers as well as TD employees in customer-facing roles. Robert Ghazal, head of U.S. contact...Read More

Lids recently rebranded its loyalty program while simultaneously launching a new app both called Access Pass. Already active in providing an exceptional customer experience, the Indianapolis-based sports apparel retailer now looks to move to the...Read More

The freight transportation business is changing. What was once simply a point A to point B construct is becoming more complex as verticals that rely on such services also change. For FedEx, one solution has been the introduction of the Freight Box...Read More

Fiat is Italy’s largest automaker. Founded in 1899, its American roots stretch back to 1908 when it began building cars at a plant in Poughkeepsie, New York. While it has exited and reentered the U.S. market several times, it appears Fiat is...Read More

Amazon has set expectations that retailers both online and off are now expected to live up to. Competing with Jeff Bezos’ behemoth has become increasingly more difficult. However, Jet.com may have found a different path to consumers&rsquo...Read More