Foot Locker recently unveiled its FLX membership program. Under the new program, Foot Locker no longer has banner-specific programs, but now has all its brands – Foot Locker, Lady Foot Locker, Kids Foot Locker, Footaction, Eastbay and Champs Sports – under one program.
To learn the details about FLX, why it was created, the direction of Foot Locker’s customer loyalty efforts and more, we at Loyalty360 recently spoke with Hope Tannenbaum, Sr. Director, Membership....