Starbucks’ award-winning approach to creating lasting customer loyalty will be the focus of an interactive session titled, “How Starbucks Builds a Better Customer Experience – in the Café, on Your Phone, and in Your Car,” presented at the upcoming Loyalty360 Engagement & Experience Expo in Dallas, TX.
Paul Conder, principal and customer experience lead at Lenati LLC, will lead the discussion that explores how to create a holistic customer experience in all aspects of business. Participants will....