Club Carlson, Carlson Rezidor’s global hotel rewards program, recently recognized and rewarded its one millionth member in Asia Pacific with one million Club Carlson Gold Points®. Club Carlson, one of the fastest-growing in the world, has more than 12 million members globally. It is ranked fourth among all the top hospitality rewards programs.
Rachael Marret, senior vice president, Customer Engagement, Carlson Rezidor Hotel Group, participated in a riveting Q&A with Loyalty360 to discuss loyal customers, technology, and big....