Lands’ End Business Outfitters Unveils New Online Customer Experience

Lands’ End Business Outfitters wanted to better connect with its online customers.

As a result, it has launched a new online customer shopping experience at: business.landsend.com. The new website provides state-of-the-art functionality that lets business customers do everything from seeing how their logo looks on a selected fabric to managing account information and accessing order history.

At the bottom of the home page is a question: “What Do You Think of Our New Site?

“We are always exploring ways to improve our business, as well as enhance our customer service for our loyal customers,” Joe Ferreri, Senior Vice President, Lands, Lands’ End Outfitters, said in a release. “We have two key business segments, Business-to-Business and School Uniform. This investment in the business-to-business web platform is an important component of our long-term plan to add value to our existing and new client relationships. The improvements we have made to the site are significant and we are very pleased with the enhanced functionality and customer service we’re able to provide through the new shopping experience.”

The new website allows customers to directly upload their logos and see exactly how their logos will look on their selected fabrics, and it also allows customers to change thread colors and see alterations immediately. What’s more, high-resolution product images can be viewed in full-screen mode, enabling customers to zoom in to view details. The site also works with tablets so businesses can shop and view on the go.

Business.Landsend.com is easier to shop with a fast, one-page checkout and a more powerful search tool to quickly locate products. The site also offers complete account management so businesses can see account information, order history, payment methods and more.

All items on the site are supported by a promise of satisfaction—Guaranteed. Period.® Each item is wear-tested and available in a variety of colors that complement just about any logo. State-of-the-art embroidery ensures company brands look great while a variety of sizes ensures employees get their personal fit.

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing