Despite its relatively small footprint, Kimpton is a very popular boutique hotel chain thanks to fun features like an evening wine hour, pet-friendly policies and the simplicity of its InTouch loyalty program. Just as with any growing organization, however, there were bound to be some changes, and a few new ones were just announced.
The first change has to do with the “Raid the Bar” benefit for basic InTouch members. Up until now, you could just choose a beverage or snack and enjoy it for free (up to $10 credit, really....