“Customer Experience is The Path To Profit” 2010 Strativity Study Demonstrates

Even in a tough economy, customers reward exceptional customer experiences Rochelle Park, NJ September 13, 2010—Strativity Group announces today the release of the 2010 Consumer Experience Study.  The study unveils that consumers pay careful attention to the customer experience they receive and reward vendors accordingly. “Consumers clearly stated that despite the economic environment, superior customer experiences deliver superior financial results. Consumers reward companies do not skim them using the economic crisis as....