The latest news in the world of customer experience and customer loyalty.
Eight Retailers Ranked Great in Customer Experience by Mystery Shopping Company
For retailers, there’s no telling who’s going to walk through the doors and do a little shopping. Last week, more than 30 retailers in New York got visits from shoppers from SeeLevel HX, a mystery shopping and customer experience agency, who were conducting a study to see which stores offered the best customer experience. “We wanted to understand how globally....