Loyalty360 Reads: IndiGo Heightens Customer Experience with Business Class, McDonald’s Releases Collector’s Cups, and Sprouts Tests Loyalty Program

IndiGo’s Business Class Launch and Frequent Flyers Loyalty Program  IndiGo is poised to transform the customer experience by introducing business-class seating and a frequent flyer program. The new enhancements were revealed on August 5 and coincided with the Indian airline’s 18th anniversary. The first business-class flights are expected to launch in November 2024 on select domestic routes. With a dominant 60.6% share of the domestic market as of April 2024, IndiGo aims to “redefine business travel in India,&rdquo....